We require a CERTIFICATE OF INSURANCE for all rentals.
You must have a production insurance policy in place to rent equipment from us. A production policy can be purchased for a particular project or for a certain period of time (usually one year). Once you get your policy in place, you will need to ask them for a CERTIFICATE OF INSURANCE, commonly referred to as a COI. The COI must be written specifically for us. Please have your insurance provider contact us for the information they will need to complete the customized COI.
Camera packages must be prepped and double checked.
When you rent a camera package, the gear is rounded up à la carte and assembled on a case by case basis. While we always do our best to help you remember everything, it is your responsibility to ensure that your camera package is complete and ready to shoot when you leave our shop with the gear. Planning is key. We also recommend a generous amount of prep time to put the pieces together to be sure that every piece of gear fits and works properly and that every potential need is covered. It is best to put all the pieces together before the shoot day so you can be confident you are ready for production when you get to your filming location.
Each rental day is roughly a 24 hour period plus prep time and return time.
Your rental begins when you pick up the gear. This is usually some time on the day before the actual rental day. The gear must be returned by 11:00am on the morning after your last rental day. Savvy renters know that the best practice is to come to our facility on the day before the shoot and take some time to prepare the gear for their production in order to ensure that all the pieces fit together and are working properly. This step isn’t mandatory but is a smart way to prevent problems on the day of your shoot. Either way, customers are welcome to come pick up their rental gear on the day before the shoot at any time, provided the gear is available and ready for rental. All gear is to be returned by 11:00am on the morning after your last rental day. Gear returned after this time is subject to additional rental fees.